* All the standard Terms and Conditions of your stay at
Big Tree B&B apply
© BigTree BB Guest House and Conference Venue, Midrand, Gauteng, South Africa - Design
Big Tree B&B and GH Midrand Terms and Conditions
Accommodation & Property:
•
ARRIVAL TIME (from 14h00) and DEPARTURE TIME (by 10h00)
•
It is a requirement that all Guests provide proof of a valid identity - Id document/Driver licence/Passport, in
order to check-in on arrival.
•
Guest Registration / Indemnity Form must be signed on at check-in. Please note only persons of the aged or
18 years and older may sign the Guest Information / Registration form. In the case when the guest Check-in
Online will Alrick Investors (Pty) Ltd t/a Big Tree B&B and GH accept that the guest consent to the Indemnity
form - Disclaimer (see copy at end of document*):
•
On-Arrival: Please report immediately any damages to room/suite/cottage/property or its contents.
•
On-Departure: Room keys to be handed in at reception on departure at (or before) 10h00.
•
Only the stipulated number of person(s)/guest(s) on the booking will be allowed to occupy the
room/suite/cottage. If the room/suite/cottage can accommodate extra guest(s), will it be allowed at an extra
cost as per current rate sheet for extra guest(s) in a room/suite/cottage. NO overcrowding will be allowed.
•
No Day visitors allowed without pre-approval of Guest House management. If an extra guest is approved,
extra costs might be charged.
•
No unauthorized parties are allowed on the property. In an event you want to host a party/event/function
please contact the guesthouse to pre book and pay of a venue to host your party/event/function. Terms and
conditions for events will apply.
•
No Pets of any kind are allowed at the guesthouse.
•
No Smoking allowed in rooms/suites/cottages or any building on the property by Law.
•
Damages or any loss to the room/suite/cottage or its content is immediately payable by guest. This also
apply to any other buildings or items on the property used or occupied by the guest.
•
For your own safety lock doors at night and do not leave any valuable unattended.
•
Swimming pool and or any facilities on the property to be used at guest(s) own risk.
•
Alrick Investors (Pty) Ltd ta Big Tree B&B and GH will be guide by any new or amended regulations impose
on accommodation establishments for guests and will follow it. Example Covid-19 regulations to fill in a
health questionnaire.
Payment:
•
A 50% deposit or Voucher or Order Form needed to confirm this booking within 48 hours.
•
All rates are in South African Rand.
•
FULL Accommodation and pre-arranged extra's payable on arrival. All extra's to be paid on time when
requested to do so.
•
Please note that a no-show will be charged at full price and there are no refunds for early departures.
•
Vouchers must be paid within 30 days of the invoice date or interest will be charged at prime rate + 1%.
•
If the Company / Travel Agency do not pay, you the guest will be held responsible for the payment of the
account.
Cancellation Policy and Amin Charge:
•
If a booking is cancelled less than 7 days prior to date of arrival a 100% cancellation fee will apply.
•
If a booking is cancelled between 8 – 14 days prior to date of arrival a 50% cancellation fee will apply.
•
If a booking is cancelled between 15 – 29 days a 25% cancellation fee (to a minimum of the admin fee) will
apply.
•
Where a company/individual makes a reservation on behalf of someone else, the company/individual shall
be liable for a cancellation fee in the event of a late cancellation.
•
If a deposit was paid for the booking and the booking is subsequently cancelled and you do qualify for a
refund (see above points), then an admin fee is applicable to cover handling and bank fees.
* Indemnity Form – Disclaimer:
“While every reasonable precaution has been taken to ensure the safety of our guests and their possessions on
these premises, The Proprietor, its agent/s and/or its employee/s (‘the Proprietor”) shall not be liable for, and
the guests/s hereby waive/s and abandon/s any claims of whatever nature including but not limited to that for
theft, injury, loss or damage of whatever nature, against the Proprietor, whether arising from the Proprietor’s
default, negligence or otherwise. The guest/s in addition to the aforesaid, herby indemnify the Proprietor
against any claims which may arise from whatever nature, whether arising from the Proprietor’s default,
negligence or otherwise. If the company/Travel Agency do not pay, you the guest will be responsible for
payment of the account. “
Should you pay any kind of payment towards a booking, will Alrick Investors (Pty) Ltd t/a Big Tree B&B and GH
accept that you have consented to all terms and conditions as set out above.
Call Reservations at 076 699 1665
© BigTree BB Guest House and Conference Venue, Midrand, Gauteng,
South Africa Disclaimer Design
* All the standard Terms and Conditions
of your stay at Big Tree B&B apply
Big Tree B&B and GH Midrand Terms and
Conditions
Accommodation & Property:
•
ARRIVAL TIME (from 14h00) and
DEPARTURE TIME (by 10h00)
•
It is a requirement that all Guests provide
proof of a valid identity - Id
document/Driver licence/Passport, in
order to check-in on arrival.
•
Guest Registration / Indemnity Form must
be signed on at check-in. Please note only
persons of the aged or 18 years and older
may sign the Guest Information /
Registration form. In the case when the
guest Check-in Online will Alrick Investors
(Pty) Ltd t/a Big Tree B&B and GH accept
that the guest consent to the Indemnity
form - Disclaimer (see copy at end of
document*):
•
On-Arrival: Please report immediately any
damages to room/suite/cottage/property
or its contents.
•
On-Departure: Room keys to be handed in
at reception on departure at (or before)
10h00.
•
Only the stipulated number of
person(s)/guest(s) on the booking will be
allowed to occupy the room/suite/cottage.
If the room/suite/cottage can
accommodate extra guest(s), will it be
allowed at an extra cost as per current
rate sheet for extra guest(s) in a
room/suite/cottage. NO overcrowding will
be allowed.
•
No Day visitors allowed without pre-
approval of Guest House management. If
an extra guest is approved, extra costs
might be charged.
•
No unauthorized parties are allowed on
the property. In an event you want to host
a party/event/function please contact the
guesthouse to pre book and pay of a
venue to host your party/event/function.
Terms and conditions for events will apply.
•
No Pets of any kind are allowed at the
guesthouse.
•
No Smoking allowed in
rooms/suites/cottages or any building on
the property by Law.
•
Damages or any loss to the
room/suite/cottage or its content is
immediately payable by guest. This also
apply to any other buildings or items on
the property used or occupied by the
guest.
•
For your own safety lock doors at night
and do not leave any valuable unattended.
•
Swimming pool and or any facilities on the
property to be used at guest(s) own risk.
•
Alrick Investors (Pty) Ltd ta Big Tree B&B
and GH will be guide by any new or
amended regulations impose on
accommodation establishments for guests
and will follow it. Example Covid-19
regulations to fill in a health
questionnaire.
Payment:
•
A 50% deposit or Voucher or Order Form
needed to confirm this booking within 48
hours.
•
All rates are in South African Rand.
•
FULL Accommodation and pre-arranged
extra's payable on arrival. All extra's to be
paid on time when requested to do so.
•
Please note that a no-show will be charged
at full price and there are no refunds for
early departures.
•
Vouchers must be paid within 30 days of
the invoice date or interest will be charged
at prime rate + 1%.
•
If the Company / Travel Agency do not pay,
you the guest will be held responsible for
the payment of the account.
Cancellation Policy and Amin Charge:
•
If a booking is cancelled less than 7 days
prior to date of arrival a 100% cancellation
fee will apply.
•
If a booking is cancelled between 8 – 14
days prior to date of arrival a 50%
cancellation fee will apply.
•
If a booking is cancelled between 15 – 29
days a 25% cancellation fee (to a minimum
of the admin fee) will apply.
•
Where a company/individual makes a
reservation on behalf of someone else,
the company/individual shall be liable for
a cancellation fee in the event of a late
cancellation.
•
If a deposit was paid for the booking and
the booking is subsequently cancelled and
you do qualify for a refund (see above
points), then an admin fee is applicable to
cover handling and bank fees.
* Indemnity Form – Disclaimer:
“While every reasonable precaution has been
taken to ensure the safety of our guests and
their possessions on these premises, The
Proprietor, its agent/s and/or its employee/s
(‘the Proprietor”) shall not be liable for, and
the guests/s hereby waive/s and abandon/s
any claims of whatever nature including but
not limited to that for theft, injury, loss or
damage of whatever nature, against the
Proprietor, whether arising from the
Proprietor’s default, negligence or otherwise.
The guest/s in addition to the aforesaid, herby
indemnify the Proprietor against any claims
which may arise from whatever nature,
whether arising from the Proprietor’s default,
negligence or otherwise. If the
company/Travel Agency do not pay, you the
guest will be responsible for payment of the
account. “
Should you pay any kind of payment towards
a booking, will Alrick Investors (Pty) Ltd t/a Big
Tree B&B and GH accept that you have
consented to all terms and conditions as set
out above.
